OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
31 ratings and 21 comments received in the last 90 days.
01 March 2025
Because of the support from Sam Byrne, by contacting her directly we were able to book a convenient time. The telephone number for Marshall is however useless because it prevents you from getting through. The online booking tool is also useless
17 February 2025
Always keep you informed as to the progress
17 February 2025
Great service from all
13 February 2025
Great service especially by the service account manager
13 February 2025
good service
13 February 2025
My service lady was lovely think she was called Chloe. The receptionist and Chloe made me coffee which was lovely. Chloe kept me update on how long I would be waiting
06 February 2025
Love the video of the inspection
31 January 2025
Completely satisfied . Friendly service
29 January 2025
Disappointed with the valet - car was washed but areas of dirt found on paintwork after picking up the car.. inside was clean however
04 March 2025
Great customer service and communication