OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
33 ratings and 23 comments received in the last 90 days.
12 March 2025
Even though a problem occurred with the equipment used for the mot and that the had to abort it. The lovely lady dealt with the problem and worked above and beyond to make a satisfactory resolution
08 March 2025
Very professional and helpful and kept me informed
07 March 2025
Again was kept informed and contacted as soon as my car was ready for collection, even give it a nice clean for me.
06 March 2025
I hugely appreciate the gesture of goodwill shown in regard to fixing the problem with my Mini, especially as I received the complete opposite care from another dealership.
05 March 2025
Completed effectively and on time
04 March 2025
Great customer service and communication
01 March 2025
Because of the support from Sam Byrne, by contacting her directly we were able to book a convenient time. The telephone number for Marshall is however useless because it prevents you from getting through. The online booking tool is also useless
17 February 2025
Great service from all
17 February 2025
Always keep you informed as to the progress
17 March 2025
Sam is always attentive and friendly. The health check posted online was helpful and informative.